Kimberley Smith

Client Services Director

Kimberley joined Benefex in 2009 and is one of our favourite success stories. Plus she’s a great personality around the office, too. With bags of customer service experience in various industries such as travel, retail and employee benefits, she quickly progressed through the ESC ranks to her current role of Client Services Director. Just before joining Benefex, Kimberley was a manager at fashion retailer AllSaints, and has used her experience to successfully manage Benefex’s robust and expanding operations department. Through her role, Kimberley oversees the running of ESC and Client Services, including the development and retention of her team, as well as ensuring they deliver an exceptional level of service to all our clients, thus providing the ultimate employee experience. 

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