Part-time Customer Support Specialist

Have you got the BenefeX Factor?!

Fancy coming and being part of our team of Benefexers? We need awesome people to join us on our mission to make work a great place to be for absolutely everyone.

We’re a fast moving technology business undergoing rapid growth, and we’re one of the leading providers of employee benefits solutions to employers. To help us on our quest to deliver and be the best (we’re more multi-talented than we thought - we can do poetry as well!) we need the most brilliant people out there on board… and that’s where you come in.

We are looking for positive and customer-orientated individuals to answer inbound calls from our clients and their employees. The role will involve resolving any queries relating to their flexible benefits packages via phone, post, or email and carrying out related administration. We are looking for superstars to work part-time hours, either 10-2, 11-3 or 12-4 mon-Fri (but if you have other hours in mind let us know, we are open to that!)

You’ll need a positive approach to customer service and have a history of exceeding expectations to deliver the fantastic service that we pride ourselves on. You’ll be a real people person and multi-tasking comes naturally to you, so you’re probably spinning plates whilst reading this ad.

Previous experience working in an inbound customer service environment isn’t a necessity but it would be great if you did!

The salary for the role is £17,750 (Pro rata) depending on experience and you’ll also get all this;

  • 25 days holiday (plus your birthday off!)
  • Healthcare, Income Protection, Life Assurance and access to our own award winning online benefits scheme

So if you fancy joining a workplace which strives to make a difference, moves at lightning speed and is a little bit unique, we’d love to hear from you.

Interested?

Please let us have your details.

Start as you mean to go on, though: don’t just bore us with a bog standard CV and dreary cover letter which you’ve used 100 times before for every other vacancy out there. We like people who are creative and challenge the norm, so reflect that in how you apply to come and work for us.

A CV is useful, there’s no denying that, but make your application stand out from the crowd and do something different. We like different.

Tell us about you

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