Client Support - Administration

Our dedicated in-house Client Support teams work as an extension of your own HR department to help alleviate any administration burden associated with your Reward and Benefit scheme.

Working to contracted SLA's, we can be responsible for the ongoing administration and management of all transactional processes for you. The team will monitor and manage provider service levels, updating providers, ensuring compliance with insurer requirements and reconciling invoices. They will also provide you with proactive reports and management information on an ongoing basis.

In addition, we are security vetted to the satisfaction of Central Government to Impact Level 3 (IL3) meaning you can be assured that we keep all your employees' data secure at all times.

We also have an employee helpdesk team who are focused on providing a personalised and fully branded service to resolve employee administrative, transactional and process enquiries.

Come and meet the team!
The invitation is always open to visit our Client Support Centre and understand the quality of the service our teams would deliver for you on an ongoing basis. Please contact us to arrange a visit.