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Employee support and administration

How can our Employee Support Centre help you?

There’s a lot to consider when it comes to using reward and benefits to engage employees, and employee support and administrative tasks are vital to the smooth running and effectiveness of your scheme. Which is why we offer an administrative service with seamless integration, allowing you to be more strategic and focus on other areas of your role.

Our dedicated Employee Support Centre will provide all the support you need*, including answering enquiries directly from your employees and taking care of all paperwork and reporting. Working as an extension of your team, they will communicate with your employees via phone, email and post, using our RewardHub technology to keep everything manageable and in one place. This also means that the data you need for reporting and analysis is always at your fingertips through our Insight Dashboards.

Based at our Southampton HQ, the team look after employee support and administration for clients including Centrica and M&S. They always prioritise the employee experience and work to maximum efficiency, answering 99% of calls within five rings and 95% of emails within 24 hours.

Get in touch to find out how our Employee Support Centre could help your scheme.

*The Employee Support Centre team don’t provide financial advice, speak to our FCA regulated Broking team for more information.

Our Clients

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